AfriScribe Policies

Privacy Policy

Effective Date: September 2025

Last Updated: September 2025

1. Introduction

AfriScribe (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, app, or services. This Privacy Policy explains how we collect, use, store, and protect your information.

2. Information We Collect

• Personal Information: Name, email address, phone number, billing information, and account details.
• Document Information: Uploaded documents for proofreading.
• Usage Information: IP address, browser type, device information, and website interaction data.
• Payment Information: Payment card details via secure payment processors.

3. How We Use Your Information

• To provide proofreading services and deliver completed documents.
• To communicate with you regarding orders, updates, and promotions.
• To improve our services, website, and app functionality.
• To comply with legal and regulatory requirements.

4. Data Sharing

We do not sell your personal data.

• Data may be shared with proofreaders only for the purpose of completing orders.
• Third-party service providers (payment processors, cloud storage) may process data on our behalf.

5. Data Security

We implement industry-standard security measures including encryption and secure servers.

Access to your personal data is limited to authorised personnel only.

6. Retention

Personal data is retained only for as long as necessary to provide services or comply with legal obligations.

Documents are stored temporarily for processing; clients may request deletion after service completion.

7. Your Rights

• Access, correction, or deletion of personal data.
• Opt-out of marketing communications.
• Lodging complaints with regulatory authorities if your data rights are violated.

8. Cookies

We use cookies for analytics, service improvement, and personalised experience.

You may disable cookies via your browser, but some features may be limited.

9. Changes to Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with a revised effective date.

Contact Us

Email: afriscribe@researchafrica.pub